Refund policy
Clear terms for digital files.
14-day refund only if files were not downloaded.
After download, no refund.
To request a refund within 14 days of purchase, contact the TRUE RATE support channel listed with your order. We will confirm whether the purchased files were downloaded.
Once a purchased file has been downloaded, the order is no longer eligible for a refund. This rule applies to every downloadable product sold through this storefront.
Need the full details before purchase? Read the FAQ.